All products are made to order. We do not accept returns, refunds or exchanges.
We will only ship to the address provided for shipping at checkout. There will be no address changes. Zero exceptions.
We reserve the right to cancel and refund any order at anytime.
We are NOT responsible for Shipping delays.
We can and will combine any orders at our discretion.
If you need to add to your order, we will add to an open order so long as your request is made within 24 hours of your previous order.
We offer a rush option. If you need your order shipped same to next day, you'll be required to add the rush listing to your order. This cannot be added after checkout.
Shipping labels are printed the day before shipping, there are times a shipping label may be printed late on a Friday evening but will not be picked up until Monday as we only ship Mon-Fri, excluding Holidays.
From time to time, we send out coupon codes, we reserve the right to cancel those codes at any time if we suspect abuse of them.
If you have an issue with your order, please email us at stripsnstitches@gmail.com or use the chat feature on our website. We usually respond relatively quick, but please allow up to 24 hours to get a response.
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