All products are made to order. We do not accept returns, refunds or exchanges. Refunds are case by case and will be issues in the form of shop credit.
We will only ship to the address provided for shipping at checkout. There will be no address changes. Zero exceptions.
We reserve the right to cancel and refund any order at anytime.
We are NOT responsible for Shipping delays.
We can and will combine any orders at our discretion.
In the event of supply issues, quality issues or order mix ups from our vendors, Liverpool Bullet fabric may be swapped out for Liverpool. Exact fabric. Liverpool just doesn't haven't the defined bullet texture.
If you need to add to your order, we will add to an open order so long as your request is made within 24 hours of your previous order. You will get an updated invoice and it's expected that the invoice is paid within 24 hours or we may cancel that additions.
Shipping labels are printed the night before shipping, there are times a shipping label may be printed late on a Friday evening but will not be picked up until Monday as we only ship Mon-Fri, excluding Holidays.
From time to time, we send out coupon codes, we reserve the right to cancel those codes at any time if we suspect abuse of them.
Ready to Sew is reserved exclusively for our Facebook Group members and is password protected. If we find the password is being shared outside of the group, we may get rid of the Ready to Sew all together. We have it opened for our group members to keep the order volume low so we don't have to adjust our turn around time!
If you have an issue with your order, please email us at stripsnstitches@gmail.com We usually respond relatively quick, but please allow up to 24 hours to get a response.
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